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Frequently Asked Questions





Queensland Health - Advice for parents and carers on returning to schools

As students return to classes at RGS, the School has made a range of changes to our usual operations.  Our FAQ site has been updated to provide important information for families to support a smooth transition back to School and maintain health and safety on campus. If you have any questions not answered here please email: askus@rgs.ald.edu.au or call on (07) 4936 0600.

Returning to School 
When can my child return to School?
All students can return to School on Monday 25 May 2020. 

The School will be operating on its normal start and finish times. 

Boarding accommodation will be open for all students on Sunday 24 May 2020.

If my child is unable to return to School, can they continue to learn via Remote Learning?
While Remote Learning has been highly successful, RGS will cease Remote Learning on Friday May 22, 2020. 

Students who are physically unable to return to School will be emailed work from their teachers.  Attending classes via Teams will not be possible, as classrooms will have returned to full face to face delivery.

What if my child has an existing health condition, should they return to School?
Students with existing chronic medical conditions may be particularly vulnerable during this time.

RGS families are requested to conduct their own risk assessment to mitigate the impact of the virus on themselves and their immediate family members.  Families are advised to seek medical advice in this regard and take any specific additional action accordingly. 

Can parents or guardians visit the School?
Parents can help by minimising the need to enter the School, not gathering inside or outside the School and following any signage or directions in drop off zones. 

While the School is limiting all visitors to campus, for those that do need to visit the campus for an extended period of time, a registration process has been implemented.  If you need to attend School for longer than 15 minutes, you will be required to complete a health check form and temperature screening at Reception. Please see staff at Reception upon arrival to complete the form.

School Activities
Are there changes to assessment and reporting? 
Students in Year 7 to Year 11 will receive an updated exam timetable in the week commencing 18 May and an updated assessment schedule in the week commencing 25 May 2020.

Students in Year 12 have been advised of assessment changes.  Further information for Year 12 parents can also be access on The Queensland Curriculum Assessment Authority (QCAA) website.

Will camps, excursions, school concerts, musicals and sporting competitions proceed?
In light of ongoing health advice, it is not planned for these activities to resume during Term 2.  The School will provide an update on plans for Term 3 and Term 4 at a later date.

When will sport and other co-curricular recommence?
The School is seeking a return to sport and other co-curricular activities as soon as possible.  However the return of these will follow the Queensland Government Roadmap to Easing Queensland Restrictions or information from specific sporting organisations or governing bodies.

RGS Director of Co-Curricular, Mr Wells, is remaining in regular contact with local sporting organisations and will provide co-curricular updates as they become available. Stage 3 easing (possibly in July) permit a maximum of 100 people gathering in public spaces. The School is hopeful that some co-curricular competitions may return at this time.

Health and Safety
Is it safe to return to School?
The Chief Health Office has provided information for parents regarding the risk of COVID-19 transmission at schools.  This detailed information can be accessed here.

What if my child is not feeling well?
Students who are feeling unwell must not attend School.

Please keep your child at home if they are showing the slightest evidence of ANY illness, or if they have a fever with or without any other symptoms.

What if my child becomes ill while at School?
If a day student presents to the RGS Health Centre, with any symptoms, the child’s parent/guardian will be contacted, and the student will be required to go home. 

If a Boarding student presents to the RGS Health Centre, Centre staff will make contact with child’s parent/guardian to discuss any concerns or action that may be required. 

What if there is a case of COVID-19 case at the School?
The health and safety of our students and staff will always be the School’s number one priority. 

If a case of COVID-19 is identified at the School, the School will work closely with Queensland Health in managing the situation and taking all required actions.

If urgent communication is required to families, the School will send notifications via our SMS alert system.

If there is a confirmed case of COVID-19 in our Grammar community, the School may need to temporarily close to allow time for public health authorities to conduct contact tracing and deep cleaning to be undertaken, to ensure the safety of staff and students prior to reopening.

Please note as the COVID-19 situation continues to evolve, plans and actions required will be subject to change.

Will there be temperature or other checks for children who are attending School?
The School is continuing to follow Queensland Government advice and will not be requiring temperature checks or the wearing of masks at School. 

If a student is not feeling well, they will be referred to the Health Centre immediately. 

Should my child take extra health precautions while they are at School?
You should continue to remind your child to follow good hygiene practices.

Signs have been posted throughout the School to remind students of social distancing and other health precautions. 

If your child is not feeling well at School they should advise their teacher and attend the Health Centre immediately.

Is COVID-19 still a risk in our community?
Central Queensland currently has one reported active case of COVID-19 in Rockhampton (as at 15 May). This new case reiterates the importance of following all health and safety measures to limit the risk of transmission.  Families should refer to the latest Queensland Health advice regarding symptoms of COVID-19 and for information on when and how to have a test undertaken.  This information can be accessed here.  

It is important that you refer to the latest Queensland Health advice for Central Queensland regarding when and to have a test undertaken for COVID-19: https://www.health.qld.gov.au/cq/covid-19/covid-19-in-central-queensland

As a parent or guardian, what can I do to assist?
Parents can help by minimising the need to enter the school, not gathering inside or outside the School, and following other advice provided by the School.

Continue to reinforce good hygiene practices in your home including

1.     Clean hands often with soap and water or alcohol-based hand rubs.

2.     Cover nose and mouth with a tissue or bent elbow when coughing or sneezing.

3.     Avoid touching your face, nose and mouth. And avoid shaking hands.

4.     Practise social distancing, which includes staying 1.5 metres away from others as much as possible.

 The School continues to encourage families to download the COVIDSafe app to assist in fast and effective contact tracing in our School community should a student or staff member test positive for COVID-19 in the future.


Will RGS buses be operating as normal when School returns?

Commencing on Monday 25 May, RGS buses will be operating on the Capricorn Coast runs as per normal.

Physical distancing guidelines should be followed at bus pick-ups and drop-off

What additional health precautions are being taken on buses?
Hand sanitiser will be provided at the entrance to the bus and each student will be required to use it as they enter the bus. 

School Shops and Services
Will the Canteen and Tuck Shop be open?
The School’s Canteen will be open until 1.20pm each day.  A reduced menu will be offered throughout the remainder of Term 2.

Orders can be emailed to canteen@rgs.qld.edu.au and taken at the RGS Primary School Office before 8.30am. 

Is the Red and Black Shop open?
The RGS Red & Black Shop will be open from 8am – 10am and 12pm to 3:30pm from Monday to Friday for the remainder of Term 2.

You may also place orders by phone or email.  The Shop is offering a range of easy delivery or pick up options.  

Phone - 07 4936 0653

Email - shop@rgs.qld.edu.au